Best Tax Software for Canadians 2023

There are lots of different ways to get your taxes done. You can head to the post office and pick up the paper forms to do them by hand. You can gather all your stuff and head over to a tax preparation service. And for the best of both worlds, there are lots of different software choices you can use to help you DIY your taxes.

But if there are a dozen different tax preparation apps, which one is the best? Which one should you use? Will one of them help you maximize your refund while the others leave money on the table? And how do you know you can trust them?

All your questions will be answered in this overview of the best tax software in Canada.

The choice between a service and software is a trade off between convenience, comfort level, and cost.

Many tax preparation software choices are offered for free. However, you will need to be comfortable with downloading and installing the software and navigating the process. The software will prompt you for certain forms, but you will need to make sure you feed it all the information it needs – and the CRA will not be forgiving if you miss something because you weren’t comfortable with the software.

Tax services are done for a fee – one of Canada’s most popular services charges $79.99 for a single basic return. For this fee, you receive convenience. The service will ask you for all the information they need and handle everything from there.

There are 34 tax software options certified by the CRA for the 2020 tax year. The right one for you depends on the features you need, your comfort with technology, and the price you’re willing to pay.

For Canadians whose taxes aren’t too complex, TurboTax Free is a great choice. The service works on any computer or mobile device, and there are no hidden fees or costs. TurboTax Free can automatically import your tax information from the CRA, and they guarantee you’ll receive the maximum refund.

What TurboTax Free doesn’t do is bring forward your tax information from previous years, so you’ll need to go hunting for your notice of assessment (NOA). There are no limitations beyond that, but if you want any help or guidance, you will need to upgrade to one of TurboTax’s paid options that start at $19.99 per return.

• Cost: Free
• Platform: Online (Windows or Mac)
• Tablet-friendly: Yes
• Mobile app: Yes
• Best for: Canadians with straightforward tax returns.

The biggest name in tax preparation services for Canadians also offers a free online service you can use to do your own taxes. H&R Block can auto-fill your return with documents from the CRA, walk you through the process step-by-step and lets you search for the forms you need.

If you need support, H&R Block has an online help centre you can browse, and they will be happy to upgrade you to their $19.99 “Assistance” plan that entitles you to tech support by phone. An extra $10 gives you unlimited priority support so that you can get quick answers as much as you need.

Over and above this, you can get help from a tax expert while you file, or have your taxes reviewed by an expert for an additional fee that starts at $29.99.

• Cost: Free; Support starting at $19.99
• Platform: Online (Windows or Mac)
• Tablet-friendly: Yes
• Mobile app: Yes

SimpleTax was recently bought by the fast-growing investment giant Wealthsimple, who bravely renamed the product Wealthsimple Tax.

Like other free, online tax services, Wealthsimple Tax lets you automatically fill your return with information provided by the CRA, walks you through the process step-by-step, optimize your return, and file online.

Unlike other free, online tax services, Wealthsimple Tax offers support without requiring you to upgrade to a free plan. Instead, they use a “pay what you want” model and give you the option to pay for the service if you want to.

• Cost: Free
• Platform: Online (Windows or Mac)
• Tablet-friendly: Yes
• Mobile app: Yes
• Best for: Canadians with straightforward tax returns who want access to basic support.

One of the biggest concerns with all the free tax preparation software options is how and where your data is being saved. Even companies that don’t use or sell your information could be the target of hackers who want to steal your tax data.

With that in mind, you might prefer a software option that keeps your tax information closer within your control. UFile Windows is a fully featured option that saves all your data on your local computer. However, support is limited to email only, so you’ll need to be comfortable navigating the entire process with little or no help.

• Cost: $22.99 for up to 4 returns
• Platform: Windows
• Tablet-friendly: No
• Mobile app: No
• Best for: Canadians who don’t want their tax information stored in the cloud by private companies.

If you have investments, rental properties, or self-employment income, most tax software will try to get you to pay for a more expensive version of their software, although they don’t do a very good job of explaining why. That’s because the main reason they “recommend” a premium offering for these tax situations is because of the level of support that’s included, not the software’s ability to fill the appropriate forms.

While a free option will do, you might prefer to use a premium service if your taxes are a bit more complex. UFile Online offers only one package, covering all tax scenarios and offering support by phone and email. Rather than trying to upsell you on the premise that your taxes require something special that others’ don’t, UFile Online charges everybody $19.95 for the first return so you can be confident that you’re getting what you pay for.

• Cost: $19.95 + up to $12.95 per additional return
• Platform: Online
• Tablet-friendly: Yes
• Mobile app: No
• Best for: Canadians who want a premium tax service without being upsold

GenuTax is another option available that allows users to store your tax data offline. GenuTax’s software can be downloaded to your Windows PC to start your tax-filing process. GenuTax is one of the few platforms that offers all of their features free to use.

The user interface is also simple to use, making it a free, ideal option for Windows owners. However, the only customer service option is through email, making it tough for users who enjoy help from a professional or complicated situations that may require extra assistance.

Cost: Free
Platform: Windows
Tablet-friendly: No
Mobile app: No
Best for: Basic tax needs, free option for those looking to store their tax info offline

There are many different tax software options out there for Canadians but they all do the same basic thing – help you fill in the appropriate CRA forms and submit them using Netfile. The key differences are the level of support offered, quality of the interface, and the price.

If you’re comfortable navigating the process yourself, any of the free options will do. If you want a premium service that will handle everything you throw at it, UFile Online offers the best value for your money.

Whatever software you choose, have fun doing your taxes this year and accept my best wishes for a big fat refund.